FAQ Q…What is the age limit to play at JUMP ‘N BOUNCE? A… Children 13 years old and younger are permitted to play on the equipment. Q…What if my child is over 13 and wants to play at JUMP ‘N BOUNCE? A…We suggest to book a party for older children. We certainly can accommodate special requests. Q…Are socks needed to play at JUMP ‘N BOUNCE? A…Yes. All kids are required to wear socks in the play areas and on the inflatables at all times. This includes adults as well. If your kids do not have socks, we have them available for purchase at the front counter for $2 a pair. Q…Can we walk-in and play anytime? A…Yes! You can walk-in and bring your kids in to play at any time during JUMP ’N BOUNCE hours of operation. ALL children must be accompanied by an adult. Q…How long can my kids play at JUMP ‘N BOUNCE? A…Your kids can play as long as they would like during our JUMP ‘N BOUNCE hours of operation. Once you leave the facility, there is no re-entry. Q…Can parents play on the inflatables? A…Parents are asked to help their children follow safety rules while on the inflatables. Parents can help their children on the inflatables and play but must keep in mind that there are height and weight restrictions for all inflatables as per manufacturer and state guidelines. Q…What is my role as a parent while my child plays at JUMP ‘N BOUNCE? A…While our trained staff will observe all play areas to enforce the rules at JUMP ‘N BOUNCE, we strongly encourage parents to monitor their children during play at all times. Q..Are food and drinks permitted in the jump rooms? A..To keep our jump rooms and inflatables clean as much as possible, we DO NOT allow food, drinks and candy in the jump rooms Q…When I book my party, does JUMP ‘N BOUNCE require a deposit? A…Yes. JUMP ‘N BOUNCE requires a $100 deposit at time of booking. Stop in and see a party coordinator who can assist you in booking your party. We DO NOT accept payments over the phone. The deposit is applied to the party price and is fully refundable if cancelled at least 14 days prior to your event date. If you cancel less than the 14 days, you will forfeit your deposit. We will be happy to work with you if you need to reschedule your party. We do not accept personal checks. Q…What if I have over the amount of kids for my party? A… Additional children for any party are $10 each. Please consider this when ordering food so that they are included. Parents and children under age 2 are not included in the party count. Q…Can I bring in my own food, cake and drinks for my scheduled party? A...We have party packages that include pizza and drinks from a local pizza provider. We also have party packages where we allow you to bring in your own food and drinks. You may also bring in your own cake. Q…Can I bring in my own paper goods and decorations? A…You may bring in your own themed party decorations but keep in mind that we do supply basic paper plates, napkins, cups, tablecovers and utensils in your party package. You may also bring in balloons and treat bags, which we have available for sale as well. We DO NOT allow confetti, piñatas, silly string, streamers, ceiling or wall decorations. We DO NOT allow anything taped or tacked to our party room walls.
Q… Can children return to the jump area to play after eating and after their party time has ended? A..Children will jump for the first hour of their party and then finish in the party room for the remaining 45 minutes. Children are NOT PERMITTED to re-enter into the jump rooms and play after eating. We take pride in keeping our jump rooms and inflatables clean as much as possible. Q…Am I allowed to bring in outside food or cake into JUMP ‘N BOUNCE without reserving a party in one of the party rooms? A..Outside food, cake or drinks of any kind is NOT PERMITTED in the facility unless a party is scheduled in our party room. This also includes balloons, decorations and presents.